Frequently Asked Questions
What diamond jewelry makes a good gift?
Classic designs such as diamond studs, pendants and simple bracelets can be versatile gift choices because they are easy to wear and do not require knowing a ring size. The best choice ultimately depends on the recipient's personal style.
Can I order jewelry for a specific date or occasion?
Because many Alyce Jewels pieces are made to order, please allow approximately 14–21 business days for production before shipment. If you need your order for a specific date, contact us before ordering to confirm whether the requested timeline can be accommodated.
Are certification options available for gift jewelry?
Eligible diamonds can be accompanied by an independent grading report from a recognized grading laboratory such as IGI. Certification availability depends on the specific diamond and product selected. Contact our team if certification is important for your gift.
Can I return or exchange a gift?
Eligible items may be returned or exchanged within 30 days of delivery, subject to our return conditions. Customized, personalized, engraved, modified, final-sale or other designated non-returnable items may not qualify. Please review our Return & Refund Policy before purchasing.
Can I customize a jewelry gift?
Customization may be available for selected designs. If you are considering a particular diamond specification, metal, size or design modification, contact Alyce Jewels before ordering so our team can confirm the available options.